Frequently Asked Questions
Everything you need to know about our premium stationery and home office essentials.
What makes LEUCHTTURM1917 paper quality unique for home use?
Our products feature high-quality, ink-proof paper, typically ranging from 80g/sqm to 120g/sqm. This ensures that fountain pens and markers do not bleed through, making them perfect for long-term journaling, archiving, and professional home office organization.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery's progress.
Can I return a personalized or embossed item?
Unfortunately, we cannot accept returns or exchanges on items that have been customized with name embossing or specific personalizations unless the product arrives damaged or defective.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping costs and delivery times vary by location and will be calculated at checkout based on your specific address.
What is your return policy for non-customized products?
You may return unused, non-personalized items in their original packaging within 30 days of receipt for a full refund. Please note that return shipping costs are the responsibility of the customer.